Stale Tasks Auto-Close

The script identifies tasks that haven’t been updated for a set period, sends reminder notifications to assigned users, and, if still inactive after additional time, automatically closes them. This helps keep task lists current and reduces manual follow-ups.
ServiceNowDevProgram · Oct 29, 2024 · 4be2fc0 · 4be2fc0
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+The script identifies tasks that haven’t been updated for a set period, sends reminder notifications to assigned users, and, if still inactive after additional time, automatically closes them. This helps keep task lists current and reduces manual follow-ups.