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User research findings (2019)
Shannon McHarg edited this page Jun 10, 2020
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1 revision
Ballot question page:
- Pros/cons should be higher up the page. They're important. - multiple participants said this.
- Follow the money also needs to be moved up.
- Gist is also important.
- Tell me more isn't as important and should be moved down.
- Who cares is confusing. Participants wanted more explanation or links to find more out about organizations.
- Likes seeing interest on bonds because hadn't thought of that before.
- Likes itemization of money.
- Wants more citations.
Ballot info on Maine Ballot:
- Wants info about not having to be out of town to get an absentee ballot.
Finding information:
- People use Google to find info.
- Hard to find information about county ballot.
Misc:
- Often finds out what's on the ballot from signs.
- Likes that there's no ads on the site.
- Wants to be able to put in a town and get everything on the ballot.
- Didn't know you could vote early not by mail.
- Participant found two sample ballots on their town website and wasn't sure which was theirs.
- Participant wants to know where their house falls when there are multiple congressional regions in the town.
- Want candidate information.