[16.0][IMP]helpdesk_mgmt: add 'Created Ticket' email template #659
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- Avoid email_cc (error "message without recipients") - Use coherent partner/user reference - Access button from e-mail notifications Semi-forward port of 98e5ef7 Please note that the commit a5041c2 (An e-mail is sent to the ticket after each create/edit) has not been forward ported because the assignment notify is done internally by odoo in `_message_auto_subscribe_followers` from `mail.thread`
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Forward port of dfbc369
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New email template for newly created tickets. This email template is modelled like the already existing ones for Closed and Changed State)
This PR depends on #644
This template was originally introduced in 98e5ef7. As requested in #644 (comment) it has been moved into its own PR