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Question: [SMTP not working and Problem with external SMTP] #319

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mtahle opened this issue Jul 24, 2020 · 0 comments
Open

Question: [SMTP not working and Problem with external SMTP] #319

mtahle opened this issue Jul 24, 2020 · 0 comments

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@mtahle
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mtahle commented Jul 24, 2020

Basic information

  • On-premises:
    no

  • Cloud-Provider:
    IBM

  • Installation type: DEMO

  • Kubernetes version:
    Client Version: version.Info{Major:"1", Minor:"17", GitVersion:"v1.17.7", GitCommit:"b4455102ef392bf7d594ef96b97a4caa79d729d9", GitTreeState:"clean", BuildDate:"2020-06-17T11:39:47Z", GoVersion:"go1.13.9", Compiler:"gc", Platform:"darwin/amd64"}
    Server Version: version.Info{Major:"1", Minor:"17", GitVersion:"v1.17.9+IKS", GitCommit:"dbe4e8a5c169e0a6a8a9b7b183561fa61e161985", GitTreeState:"clean", BuildDate:"2020-07-16T01:30:57Z", GoVersion:"go1.13.9", Compiler:"gc", Platform:"linux/amd64"}

  • Helm version:
    version.BuildInfo{Version:"v3.2.4", GitCommit:"0ad800ef43d3b826f31a5ad8dfbb4fe05d143688", GitTreeState:"clean", GoVersion:"go1.13.12"}

  • Installed with Kubespray: no

  • (Helm) Charts version:
    version: 0.114.0

  • List of installed top-level charts:
    databases-ephemeral
    fake-aws
    nginx-ingress-controller
    nginx-ingress-services
    smtp
    wire-server

  • Other related technologies + version:
    N/A

How did you install Wire?

I followed the installation of the demo on docs.wire.com but I was having an issue with databases-ephemeral installation and fixed as described here

Question

Hello,

I have a problem when using demo-smtp, I keep getting this message SOMETHING WENT WRONG. PLEASE CONTACT YOUR TEAM ADMINISTRATOR FOR DETAILS (ERROR 6). when trying to register a new user, I have checked brig logs and I found this :

{"request":"e5ee5a502acfb9eb919f5967b1e5fc70","msgs":["E","user error (cannot execute command RCPT \"[email protected]\", expected reply code 250, but received 550 relay not permitted\r\n)"]}
I tired to change to use external SMTP in values.yaml and I make it like this:

smtp:
      host: smtp.gmail.com # change this if you want to use your own SMTP server
      port: 587        # change this
      connType: tls # change this. Possible values: plain|ssl|tls
      username: [email protected]
      passwordFile: /etc/wire/brig/secrets/smtp-password.txt

also changed the secrets.yaml:

brig:
  secrets:
    smtpPassword: {gmail_password}

but this time the brig pod is entering in CrashLoopBackOff status and keep restarting

so how to this the right way? what I'm missing?

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