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First, I want to thank Pyrates999 for replying to my ticket on this providing me with a solution.
I would like to add a little more information for those using Norton 360.
Norton takes full control of your system for security, viruses and etc. It disables Windows Defender. Once Norton is installed on your Windows station, Defender configurations are hidden. Thus, File Exclusions, that we need to enter for FP to work only need to be entered into Norton.
Steps.
1 - From Norton Main window, select Settings at the top Menu
2 - Select Antivirus
3 - Select Scans & Risks
4 - Scrolls to bottom of window where you should Exclusions / Low Risks
5 - From Items to Exclude from Scans, select Configure [+], and enter the file scrips provided by support:
6 - Do the same thing for Items to Exclude from Auto-Protect, Script Control, Behavior Protection and Download Intelligence Detection.
Finally, return to FP to download the latest update. Your Windows Start and all other FP settings should work perfectly.
You should get no error message!
These are the steps I did to get my Start Menu and Search working. With Norton, Windows Defender is totally out of the picture. I confirmed this directly with MS Support.
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First, I want to thank Pyrates999 for replying to my ticket on this providing me with a solution.
I would like to add a little more information for those using Norton 360.
Norton takes full control of your system for security, viruses and etc. It disables Windows Defender. Once Norton is installed on your Windows station, Defender configurations are hidden. Thus, File Exclusions, that we need to enter for FP to work only need to be entered into Norton.
Steps.
1 - From Norton Main window, select Settings at the top Menu
2 - Select Antivirus
3 - Select Scans & Risks
4 - Scrolls to bottom of window where you should Exclusions / Low Risks
5 - From Items to Exclude from Scans, select Configure [+], and enter the file scrips provided by support:
• C:\Program Files\ExplorerPatcher
• %APPDATA%\ExplorerPatcher
• C:\Windows\dxgi.dll
• C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy
• C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy
6 - Do the same thing for Items to Exclude from Auto-Protect, Script Control, Behavior Protection and Download Intelligence Detection.
Finally, return to FP to download the latest update. Your Windows Start and all other FP settings should work perfectly.
You should get no error message!
These are the steps I did to get my Start Menu and Search working. With Norton, Windows Defender is totally out of the picture. I confirmed this directly with MS Support.
Hope this helps!!
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