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Formal Complaint Regarding Unresolved Platform Issues and Missing Features #3036

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M7mdRef3t opened this issue Nov 23, 2024 · 0 comments
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@M7mdRef3t
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Describe the bug

Dear [Support Team],

I am writing to formally raise a complaint regarding the unresolved issues with my application deployed via your platform (URL: https://funny-baklava-d0593e.netlify.app/). Despite multiple confirmations and assurances from the system, several critical functionalities and improvements remain unaddressed:

Edit/Delete Functionality:

The "Edit Goal" button is still non-functional.
The promised "Delete Goal" feature with a confirmation dialog is missing.
Authentication:

The platform still operates in demo mode (Demo User).
There is no implementation of a proper login/signup system or Google sign-in functionality.
Dropdown Behavior:

Dropdown menus do not close automatically when clicking outside, which affects user experience.
Goal Input Interface:

The input field for adding goals lacks clarity and proper visual cues, making it unintuitive for users.
AI Chat Integration:

The AI chat functionality remains non-interactive, with no ability to process or respond to user input.
Incomplete Language Support:

The Arabic version of the platform contains untranslated terms (e.g., "Grid View," "Relationship View") and inconsistent RTL alignment.
Goal Details:

Metadata fields (e.g., category, priority, due date) have not been moved to the edit panel, contrary to prior assurances.
These issues are highly problematic as they not only contradict the assurances provided but also fail to meet the basic standards of a functional platform. Furthermore, I have expended considerable time, effort, and [X number] of subscription commands in attempting to resolve these issues, only to see no tangible progress.

Requested Actions:
Immediate resolution of all listed issues.
A clear explanation for the recurring failures to address the concerns raised.
Compensation or refund for the commands used on unresolved issues.
I hope this matter can be resolved swiftly and professionally. I look forward to your prompt response with a detailed plan for addressing these issues.

Best regards,
[Mohamed Refaat]

Link to the Bolt URL that caused the error

https://funny-baklava-d0593e.netlify.app/

Steps to reproduce

Steps to Reproduce the Issues:

1. Edit/Delete Functionality:

  • Go to the main page.
  • Click on the "Edit Goal" button on any goal card.
  • Expected Behavior: A modal should open, allowing the user to edit the goal details.
  • Observed Behavior: Nothing happens when the button is clicked.
  • Click on the "Delete Goal" button (if available).
  • Expected Behavior: A confirmation dialog should appear, and the goal should be deleted upon confirmation.
  • Observed Behavior: No delete functionality is present.

2. Authentication System:

  • Open the platform in a new session or browser.
  • Try to log in using the default user (Demo User).
  • Expected Behavior: The system should allow a real login/signup process or Google sign-in.
  • Observed Behavior: The system remains in "demo mode," and no real authentication is implemented.

3. Dropdown Behavior:

  • Click on any dropdown menu (e.g., "Language Selector" or "User Menu").
  • Click outside the dropdown menu without selecting any option.
  • Expected Behavior: The dropdown should close automatically.
  • Observed Behavior: The dropdown remains open, requiring a manual click to close it.

4. Goal Input Interface:

  • Click on the "Add Goal" button.
  • Expected Behavior: The input field should have clear visual cues, such as a placeholder or tooltip, to guide the user on what to enter.
  • Observed Behavior: The input field is not intuitive or visually clear, making it difficult to understand where and how to input the goal.

5. AI Chat Integration:

  • Navigate to the AI chat section.
  • Attempt to type a message in the chat input box and hit "Enter."
  • Expected Behavior: The AI chat should process the input and respond with relevant suggestions or feedback.
  • Observed Behavior: The chat remains unresponsive, and no interaction is possible.

6. Language Support:

  • Switch the language to Arabic using the "Language Selector."
  • Navigate through the platform and observe the UI.
  • Expected Behavior: All UI elements should be properly translated and aligned for RTL layout.
  • Observed Behavior: Several elements remain untranslated (e.g., "Grid View," "Relationship View"), and RTL alignment is inconsistent.

7. Goal Details:

  • Click on the "Add Goal" button and observe the additional metadata fields (e.g., category, priority, due date).
  • Expected Behavior: These fields should only appear in the goal editing modal and not during goal creation.
  • Observed Behavior: These fields appear during goal creation, making the process unnecessarily complex.

Additional Context:

These issues persist across multiple tests and deployments, and no significant improvement has been observed despite assurances in previous responses. If you require any further clarification or screen recordings of the behavior, I can provide them.

Expected behavior

Expected Behavior:

  1. Edit/Delete Functionality:

    • Clicking the "Edit" button should open a functional modal to edit goal details.
    • Clicking the "Delete" button should display a confirmation dialog and successfully delete the selected goal.
  2. Authentication:

    • The platform should replace the demo login with a fully functional authentication system.
    • The Google sign-in option should be operational, allowing users to register and log in with their Google accounts.
  3. Dropdown Behavior:

    • Dropdown menus should close automatically when clicking outside of them for consistent user experience.
  4. Goal Input Interface:

    • The goal input field should have clear visual cues, placeholder text, and helper messages, making it intuitive for users to understand and use.
  5. Goal Details Management:

    • Advanced details like "Category," "Priority," and "Due Date" should be editable only after creating a goal, appearing in the "Edit Goal" modal instead of the "Create Goal" screen.
  6. AI Integration:

    • The AI chat feature should allow users to input text and receive meaningful, real-time suggestions or recommendations.
  7. Language Support:

    • The platform should provide complete translations for all interface elements (e.g., "Grid View" and "Relationship View") in all supported languages.
    • RTL layout should be fully functional for languages like Arabic.
  8. Settings Menu:

    • Clicking the settings button should open a functional menu with tabs for Profile, Notifications, Language, and Privacy.

These features should work seamlessly to ensure a fully operational and user-friendly platform.

Screen Recording / Screenshot

No response

Platform

Browser name = Chrome
Full version = 131.0.0.0
Major version = 131
navigator.appName = Netscape
navigator.userAgent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36 Edg/131.0.0.0
performance.memory = {
  "totalJSHeapSize": 94540636,
  "usedJSHeapSize": 91090076,
  "jsHeapSizeLimit": 4294705152
}
Username = M7mdRef3t
Chat ID = d61c9bd5c53b

Additional context

No response

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