I am unable to hear call ringing and other persons voice in my web page.

[Shashidhar0303]

I have created app in ringCentral account i have integrated into my web app using javascript to use web phone. I am able to make calls and the receiver can clearly hear my voice but, I can't hear call ringing and other persons voice in my web phone.

[embbnux]

Hi @Shashidhar0303 Do you add those elements in your page.

<video id="remoteVideo" hidden="hidden"></video>
<video id="localVideo" hidden="hidden" muted="muted"></video>

BTW, this is web phone sdk issue. It is recommended to create issue at web phone sdk.
And we also have a RingCentral Embeddable widget to help developer to integrate RingCentral phone easily.