Crystal Reports Exporter has stopped working APPCRASH

[skellerggh]

Hello,

I have a scheduled task that is set to run at 5:00am every morning, that triggers a batch file to run Crystal Reports Exporter. This morning I checked the server where CREXPORT is running and noticed an APPCRASH Error. This has happened twice now.

Running the batch file manually seems to work just fine. No issues with the way it is configured. Task Manager displayed a last run result of 0xc0000374 indicating a heap corruption.

Below is the error that was captured in the servers Event Log:

Error on 25/03/2020 - 5:00:26 AM Application Error Event ID 1000 Task Category (100)

Faulting application name: crexport.exe, version: 2.1.11.1103, time stamp: 0x4eb20a56
Faulting module name: ntdll.dll, version: 6.3.9600.19464, time stamp: 0x5d6727f2
Exception code: 0xc0000374
Fault offset: 0x00000000000f1cd0
Faulting process id: 0xfc4
Faulting application start time: 0x01d60283d1a3535d
Faulting application path: C:\CRExport\crexport.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 114bb8e5-6e77-11ea-80cf-005056b78877
Faulting package full name:
Faulting package-relative application ID:

[mhertzfeld]

If it runs ok when you manually execute the batch file I would start by looking at the permissions of the user the scheduled task is running as. Maybe something has changed there with added restrictions or something?

You can try my fork of the app. Logging is better and you may find the problem that way. However you will probably need to rewrite your batch file for the parts around ninja since the parameters may be slightly different along with upgrading to the latest version of Crystal Reports Runtime.

https://github.com/mhertzfeld/CrystalReportsNinja

[skellerggh]

Thank you for reviewing. I will look at implementing the fork.

I wanted to provide some more info in regards to this error, as the application crashed again and I noticed the following error message in the batch file(Below). Perhaps that provide some more clues as to the cause of the application to crash.

Crystal Reports Exporter Command Line Utility. Uersion 2.1.11.1103
opyright(c) 2011 Rainforest Software Solution http://www.rainforestnet.com

Unhandled Exception: System.AccessUiolationException: Attempted to read or write
protected memory. This is often an indication that other memory is corrupt.
at CrystalDecisions.ReportAppSeruer.Controllers.ParameterFieldControllerClass
.GetPromptParameterFields(PropertyBag pPromptProperties)
at CrystalDecisions.CrystalReports.Engine.ParameterFieldDefinition.get_CurrentValues()
at CrystalDecisions.CrystalReports.Engine.InternalParameterUalues..ctor(ParameterFieldDefinition fieldDef, Boolean isCurrentUalues)
at CrystalDecisions.CrystalReports.Engine.InternalParaneterField..ctor(ParameterFieldDefinition field)
at CrystalDecisions.CrystalReports.Engine.InternalParaneterFields..ctor(ParameterFieldDefinitions parameterFields)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_ParameterFields()
at crexport.crexport.Main<StringIl args)