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PHP Fatal error: Cannot redeclare class PEAR in /home/<user dir>/public_html/ostic/include/pear/PEAR.php on line 87 #904

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lcwsoft opened this issue Jun 23, 2015 · 3 comments
Open

PHP Fatal error: Cannot redeclare class PEAR in /home/<user dir>/public_html/ostic/include/pear/PEAR.php on line 87 #904

lcwsoft opened this issue Jun 23, 2015 · 3 comments

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@lcwsoft
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lcwsoft commented Jun 23, 2015

Hi,

A client of ours is attempting to use osTicket and is getting the following error.

PHP Fatal error: Cannot redeclare class PEAR in /home/xxx/public_html/ostic/include/pear/PEAR.php on line 87\n, referer: http://xxx.com/ostic/scp/

I've X'd out the user and domain name, keeping the error itself intact. It looks like osTicket is trying to redeclare PEAR when PHP already provides it. You may wish to add a check for it.
@greezybacon
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@lcwsoft what version of osTicket are you using? Where did you get it?

@lcwsoft
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lcwsoft commented Aug 10, 2015

osTicket 1.7.14 and it was installed fresh via Softaculous

@lcwsoft
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lcwsoft commented Aug 10, 2015

Actually correction, it is 1.9.5.1

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@greezybacon @lcwsoft