Local Commerce / Last Mile App V.2

[Paul-Eraman-CoopCycle]

Context:

Our application for local commerce usage (fruit shops, lawyers, etc) was created a while ago and many of the changes we have made to stores have not been implemented. Additionally, we want to make some improvements to make it more viable as a tool that stores use regularly and happily.

Problems:

1. Implement features in the app that we have already implemented in the web version

   • Recurrent Rules
   • Multi-Dropoff Deliveries
   • Multiple time ranges selection in order creation
   • Implement search

2. Implement new features that are upcoming on the platform

   • Saved Orders
   • Rework of saved address into saved clients
   • Request cancellation
   • Better visualisation of order history and order characteristics
   • Copy orders
   • Basic stats about usage

Current App Interface

Proposal for new interface

Main Pages:

1. Home: to see orders that happened in the past or to do in the future; link to settings
2. Stats: Your usage on the platform
3. Saved Orders: Where you can save single orders and see your recurrent orders
4. Saved Clients: Database of your clients
5. Search: search for orders or clients
6. TOP MENU: Create a new order and Menu

Home:

Top Left: Today - orders done or to be done today
Top Right: Upcoming - orders for the future (tomorrow +)
Bottom Left: Past - Orders
Bottom Right: - Orders that have an attached incident
Bottom: Business account settings page (differentiated from user settings in the left menu since they are different activities)

Stats

Exactly stats to be determined, but probably at least:

• Number of orders done on our platform
• Cost of those services
• Dropoffs (different from orders)
• CO2 Saved
• Ability to change by month
  

Saved Orders

Saved Orders and Recurrent Orders
Top Left: Saved orders list and a button to copy them
Top Right: Recurrent orders list
Bottom Left: Rule settings page
Bottom Right: - Characteristics page (can be edited)

Saved Clients

Saved Clients
Top Left: List of saved clients with search and "make a new client" button
Top Right: Editing page of a client
Bottom Left: New client (or editing page of existing client) delivery info page
Bottom Right: - New client (or editing page of existing client) package info page (optional - would automatically use those characteristics when selecting this client when creating an order)

Search

Searching stuff related to the business: clients and orders
Top Left: Main search page
Top Right: Example of a search with letters
Bottom Left: Example of a search with numbers

Creating a new order

Process is different for a single order than a multiorder to limit confusion for simple orders but allow complexity for multidropoff

When you click on an order

1st row: three examples of order histories for different types of situations + order characteristics (one is what happened, the other is characteristics of the order like products and time ranges)
2nd row: Cancelling, saving, copying and turning into a recurrent rule
3rd row: configuration pages for recurrent rules

Config

Separate business acount config into the home page of the business account part, and the platform stuff into the left menu

Demo!

Check out this demo, its best done on your phone in the Figma app

Remember! It's supposed to be ugly! The question right now is about workflow and features

https://www.figma.com/proto/wY1FMqb6hlwgpZzPHUIamH?node-id=1-7855&starting-point-node-id=1:7825&locale=en

And in web (a bit less developed, idea is its the same basically). In web, click "fit to width" in the menu in the top right

https://www.figma.com/proto/fd10O5Z5Ff4VQ0p8tBzuPo?node-id=1-2451&starting-point-node-id=1:2451&locale=en