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Running Terminal as admin then locking the screen causes the screen to go black #18224

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nassoor opened this issue Nov 20, 2024 · 3 comments
Open

Running Terminal as admin then locking the screen causes the screen to go black #18224

nassoor opened this issue Nov 20, 2024 · 3 comments
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Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting

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@nassoor
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nassoor commented Nov 20, 2024

Windows Terminal version

1.21.3231.0

Windows build number

26100.2314

Other Software

No response

Steps to reproduce

  1. log in as standard user
  2. launch Terminal as admin
  3. lock the screen

Expected Behavior

To be able to interact with the device

Actual Behavior

  • the screen goes black except for the mouse pointer in the middle
  • ctrl+alt+ delete does nothing
  • only solution is to force shutdown
@nassoor nassoor added Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting labels Nov 20, 2024
@carlos-zamora
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Thanks for filing! Can you try Win+ctrl+shift+b /? This will effectively TDR the graphics driver. So if someone is holding on to the resource, it might lose it.

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Nov 20, 2024
@nassoor
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nassoor commented Nov 21, 2024

Invoking Win+ctrl+shift+B did not help. I can see the pointer refreshing but the background is still black.

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Attention The core contributors need to come back around and look at this ASAP. and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Nov 21, 2024
@PGomersall
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@carlos-zamora - could this be related to #18105? Seems a similar interaction issue.

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Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting
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@nassoor @carlos-zamora @PGomersall