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not working #95

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hendy1 opened this issue Feb 8, 2017 · 48 comments
Open

not working #95

hendy1 opened this issue Feb 8, 2017 · 48 comments
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@hendy1
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hendy1 commented Feb 8, 2017

i have install taksodrome on mantisbt 2.1.0

the installation process is like this

  1. i download the code
  2. upload to mantisbt/plugin

then when i open the taskodrome tab, it doesn't display anything except for the [ Assignment board ] [ Status board ]
mantisbt-issues
mantisbt-taskodrome

@AuthenticEshkinKot
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Hello, @hendy1
Could you show your console output?

@hendy1
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hendy1 commented Feb 8, 2017

sorry i'm new at this, so i'm not really using any console though

but when i'm using the inspect element option at the console tab nothing appears
asd

@rmeske
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rmeske commented Feb 8, 2017

@hendy1,
While the Console is open, try navigating away and then back to Taxodrome. This will then capture anything written to the console log.

@hendy1
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hendy1 commented Feb 9, 2017

here is the console output
asd

@AuthenticEshkinKot
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@hendy1
I've added some new log messages, that may help me to solve your problem. Please, update your Taskodrome and refresh its page with console opened. After that, post its output here, just like you did it earlier.

@hudrywudry
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@ AuthenticEshkinKot,
i have exatly the same issue like hendy1,.

mantisbt 2.1.0
php 7.0.13
5.5.5-10.1.19-MariaDB

i also have a htaccess password on the login page, maybe thats the problem

here you can see my console errors

taskodrome_issue_01

@AuthenticEshkinKot
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@hudrywudry
Looks like you haven't got enough rights to access Taskodrome's scripts. Do you have such a file https://github.com/mantisbt-plugins/Taskodrome/blob/mantisbt_2.0.0/Taskodrome/.htaccess?

@hudrywudry
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hi AuthenticEshkinKot,
yes, there is such an .htaccess file with exactly this content.
is this correct or should i change somthing?

thx

@AuthenticEshkinKot
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@hudrywudry
It's OK, it should be there. Anyway, it looks like you have problem with Apache settings, because it doesn't allow you to load plugin's scripts.

@EthraZa
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EthraZa commented Mar 31, 2017

I got the same problem.

error.log:
[Fri Mar 31 13:16:45.431906 2017] [authz_core:error] [pid 38059] [client xxx.xxx.xxx.240:44594] AH01630: client denied by server configuration: /MyPATH/plugins/Taskodrome/scripts/easeljs-0.8.2.min.js

Any hints?

@EthraZa
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EthraZa commented Mar 31, 2017

Oh, found it.

Just changed Taskodrome/.htaccess to
Require all granted

@AuthenticEshkinKot
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@EthraZa
Thanks for help!
Did you replace all lines in Taskodrome/.htaccess or just add the new one?

@EthraZa
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EthraZa commented Mar 31, 2017

@AuthenticEshkinKot
I've just replaced all and it worked. Didn't try to add, don't know if it would work too.

AuthenticEshkinKot added a commit that referenced this issue Apr 1, 2017
AuthenticEshkinKot added a commit that referenced this issue Apr 1, 2017
AuthenticEshkinKot added a commit that referenced this issue Apr 1, 2017
@AuthenticEshkinKot
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@hendy1 @hudrywudry @EthraZa
I've added a commit for this issue, please, check it out.

AuthenticEshkinKot added a commit that referenced this issue Apr 4, 2017
AuthenticEshkinKot added a commit that referenced this issue Apr 4, 2017
AuthenticEshkinKot added a commit that referenced this issue Apr 4, 2017
AuthenticEshkinKot added a commit that referenced this issue Apr 4, 2017
@gabrielphoenixserohijos
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I have the same issue. OI can only see Users with Admin Rights in my Taskodrome Assignment Board.

May I ask help what did I miss-out?

image

@gamerboy11
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I am new to mantis BT, but I have it all working really well now (Windows server platform)
Your plugin is the first I installed and activated. But not much is showing up when I click on the Taskodrone button in the toolbar. Not sure what is going on, since everything else is working in the program so far

Here is what I see in the web page (using latest chrome browser)
image

I looked in the console and I see these messages
image

Any ideas what is going on here? THere are a few other plugins that got installed by default when I installed Mantis, and those are working like gravatar

@AuthenticEshkinKot
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@gamerboy11
There are some problems with newer (>=2.8.0) versions of mantisbt.

@gamerboy11
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hmmm I didnt know there was a version of mantisBT greater than 2.15.0 that is available to download. What is version 2.8.0 that you mentioned?

@AuthenticEshkinKot
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You can find 2.8.0 and older versions here:
https://sourceforge.net/projects/mantisbt/files/mantis-stable/

I'll try to fix this bug in next few days.

@atrol
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atrol commented Jul 20, 2018

I didnt know there was a version of mantisBT greater than 2.15.0 that is available to download

There is none. 2.15.0 is the latest one at the moment, 2.16.0 will follow the next days.
2.8.0 is older than 2.15.0, I assume you got a bit confused by the numbers.

@AuthenticEshkinKot
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@gamerboy11
I've fixed this problem, please check it out.

@gamerboy11
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gamerboy11 commented Jul 21, 2018

Sorry about that, yeah, for some reason I just thought it was like 2.8 vs 2.1.5 not 2.15, even though its obviously different than that. I will download your latest code and try it again

Thanks!

@gamerboy11
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gamerboy11 commented Jul 21, 2018

So I downloaded the latest from git hub, and copied the taskodrome folder into the plugins directory on my Windows server where this is running. Went into the admin tools, installed plugin. And same thing happens.

@AuthenticEshkinKot
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What browser do you use?
Try Shift-F5 or Ctrl-R.

@AuthenticEshkinKot
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I've fixed one more bug, try it again

@gamerboy11
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I have tried in IE10 IE11 and chrome, I can also try in firefox. Not sure if I tried that.
OK, will try again now. Thanks!

@gamerboy11
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Its not showing the drag and drop taskodrome screen yet. I still see the same screen as I first mentioned in this thread.

I did click on the configuration screen, and I do see that. So that is working. Just wanted to let you know that.

taskodrome1

@gamerboy11
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Also, here is the latest F12 errors I see. I have never seen this type of an error before. It shows up in all the browsers too. And it seems to be related to loading the css file. I would imagine if it cant load the taskodrome.css file....that it will never look or work correctly. I wish I knew why it was complaining about that issue. I googled it several times, and didnt really get any answers yet. So I thought I would mention it again.

I was wondering if there is a different way to trick it to load this css file using some other syntax, in my case, just to see if it will work then. Can I hard code something on my copy of your files, to force it to load that css file? Then maybe at least it will work for the time being until we know whats c
taskodromef12errors
ausing it.

@AuthenticEshkinKot
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I've tested the plugin in Chrome, Firefox (on linux) and IE 11 and got no errors.
There is no MIME type "text/html" in main.php. Are you sure, that you fully updated Taskodrome in mantisbt plugins directory? Are you sure, that you downloaded the plugin from the master branch?

@gamerboy11
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gamerboy11 commented Jul 22, 2018

Here is something I am wondering how it works on your computer? If you type in the URL like this on your computer, does it show contents on that css file? or do you get an error. I am not sure if its supposed to work or not (and show a css file on the screen)

taskodrome css file error

yep, I did exactly those things. I restarted my IIS web server, and completely deleted the taskodrome folder and files. Downloaded the new ones from the main git hub page, and copied the taskodrome folder and files back into the plugin directory, and then installed it using the Mantis BT admin tools.

So, maybe there is something wrong with my Microsoft IIS web server that is causing this? As an example I had to configure a mime type for those .woff2 files, otherwise the text shown on all the web pages of Mantis BT was not looking good. Once I did that, it worked great. And I could use the admin options in MantisBT to select the different default fonts. And it worked good. But before I added that woff2 mime type is appeared to be broken. So now I am wondering if this has to do with my web server.

Obviously your code works for 99% of the cases ;-) but something in my environment seems to be blocking it from working. Everything else in manstis bt is working though. So that error message in yellow text above in the screenshot sure seems like it must be causing some problems.

@gamerboy11
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gamerboy11 commented Jul 22, 2018

I wish I knew why or how to fix it, would love to use your plugin!!!! I am about to show off mantis BT to the rest of the development team. We are going to stop using our old bug tracker and start using this Mantis BT tracker. But would love to have this plugin working too.

@gamerboy11
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Also, I was trying another plugin, and I get a very similar error. This makes me think even more that something is a little off with my IIS web server :-(

Here is the other error from a different plugin....seems like same exact thing is happening with Mantis BT for my plugins.

UGH!
Resource interpreted as Stylesheet but transferred with MIME type text/html: "http://192.168.1.111/bt/plugin_file.php?file=Announce/announce.css".
plugin_file.php?file=Announce/announce.js:1

@gamerboy11
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gamerboy11 commented Jul 22, 2018

here is another screenshot of one of the errors the browser is reporting about the UnCaught Syntax error. Not sure whats up with that. Just thought I would put a screenshot of that in here too, so you can see the other error that I am getting. if you look back at my first or second screenshot, you see I am getting one of these errors for every js file (I think) that is related to the taskodrome plugin.

taskodrome js file error

@AuthenticEshkinKot
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AuthenticEshkinKot commented Jul 23, 2018

What version of PHP do you use?
I use 5.5.14 and I found same errors as yours in MantisBT 2.11.1.

@AuthenticEshkinKot
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Surprisingly, there are no such troubles in MantisBT 2.6.0.

@gamerboy11
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I am using php 7.2.2

@AuthenticEshkinKot
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Could you try the plugin in MantisBT 2.6.0?

@gamerboy11
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I cant change the version of Mantis BT on this server, because we are using it now. Sorry about that.

When I have a little free time, I could try to load version 2.6.0 on another Windows 2008 R2 server that I would have to setup on a virtual server along with IIS, and see if it works or not. But it sounds like you already know it works OK in that version ;-)

@AuthenticEshkinKot
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@gamerboy11
Could you refresh Taskodrome page and then check your PHP log?

@AuthenticEshkinKot
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Probably, there will be string "PHP Fatal error: Class 'finfo' not found", which can be fixed by installation of php-fileinfo.

@gamerboy11
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Yeah, I realized when I was testing it, that my file attachments were not working. So I had to install that file info extension. Then my file attachments work. So maybe after fixing that, now the taskodrome will work? I will find out over the weekend.

Thanks

@gamerboy11
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its working!!! thanks so much for helping with this. So it seems like not having that fileinfo extension must have been causing it to fail for some reason. I can see all 3 of the taskodrome main pages now. NICE!

@gamerboy11
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Now I thought I would assign a relationship from one issue, to another issue. And it shows up that way when I click into the issue detail view. But when I click on the relationship taskodrome button, it doesnt show any relationships, even though I assigned a relationship between two issues. Is there any reason you can think of as to why the relationship would show up in the issue detail screen, but no relationship is shown in the taskodrome screen?

Thought it would be useful to see those relationships. Wonder if I need something else installed on the server, to make that work?

Thanks

@AuthenticEshkinKot
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@gamerboy11
Unfortunately, relationship of kind "related to" is not supported on this board, only "parent of" and "child of" are supported.

@iherrmann
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Is Mantis BT supposed to save changes in assignments and status, when i drag&drop an issue in TaskoDrome? At the moment i can move issues from version 4.44 to 4.45 and from engineer 1 to tester 2 and from resolved to feedback, alas al these changes are void after i switch to "view issues" and back to taskodrome. I am not sure, is taskodrome a viewer or a tool with ability to change things?

@AuthenticEshkinKot
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@iherrmann
It should be able to change things

@ghost
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ghost commented Sep 4, 2019

We are experiencing the same in Mantis BT 2.20.
Taskodrome is not visible.
I have finfo installed and have added the .htaccess, but nothing is visible in Taskodrome anyway

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