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Add internal Zendesk notes with bot answers #5

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buger opened this issue May 17, 2023 · 0 comments
Open

Add internal Zendesk notes with bot answers #5

buger opened this issue May 17, 2023 · 0 comments

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buger commented May 17, 2023

While responding with bot automatically is too early, whenever we have incoming Zendesk ticket, we can create "internal note" in the thread, to help our support team with faster triage.
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