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Unable to connect hashpack wallet and stating to create non-ledger account #25

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Ashok-Terawe opened this issue Feb 14, 2023 · 2 comments
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Bug A error that causes the feature to behave differently than what was expected based on design docs

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@Ashok-Terawe
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Description

Unable to connect my hashpack wallet and it is stating that
"No available wallets - Ledger accounts are unable to be used with HashConnect. Please create a non-ledger account"
kindly let me know to get out of it.

Steps to reproduce

  1. Connect the wallet
  2. Choose hashpack
  3. Enter the password and try to connect

Additional context

No response

Hedera network

testnet

Version

recent

Operating system

Windows

@Ashok-Terawe Ashok-Terawe added the Bug A error that causes the feature to behave differently than what was expected based on design docs label Feb 14, 2023
@Kingsorad
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did u get it fixed i also have the same problem

@Ashe-Oro
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Ashe-Oro commented Oct 9, 2023

to be clear, do you normally use Hashpack with an account created using a Ledger? Are you able to log out of Mintbar and log back in with an account that was created using Hashpack, but without Ledger?

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Labels
Bug A error that causes the feature to behave differently than what was expected based on design docs
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3 participants