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Documentation: Advanced Topics;Troubleshooting Error Messages #385

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emyoulation opened this issue Jun 25, 2023 · 2 comments
Open

Documentation: Advanced Topics;Troubleshooting Error Messages #385

emyoulation opened this issue Jun 25, 2023 · 2 comments
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documentation Improvements or additions to documentation

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@emyoulation
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emyoulation commented Jun 25, 2023

Request a new Advanced Topics webpage for Troubleshooting Error Messages

It might start with instructions of how to post enough information when requesting Support:

  • When did the error occurs (very important to note if it was during installation versus regular use)
  • Screenshot?
  • Logs? (with pointers to how to retrieve logs - the docker compose thread was a starting point)

Previously reported errors:

  • Error 503
  • Error 405 (New User registration error)

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@DavidMStraub
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The raw errors are described in the API specification, but to have a meaningful documentation that users can understand, we first need to improve propagating errors from the API to the web interface and showing an error message (not just a status code) to the user.

I opened these issues:

This issue we can move to the documentation repo.

@DavidMStraub
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Oops, realized the documentation repo has issues disabled. Ok, let's keep it here.

@DavidMStraub DavidMStraub added the documentation Improvements or additions to documentation label Jun 25, 2023
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