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Selecting "Resolve" in Slack Issue Alert Does not result in Issue being resolved #81164

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ReneGreen27 opened this issue Nov 21, 2024 · 2 comments

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@ReneGreen27
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ReneGreen27 commented Nov 21, 2024

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Complete Sentry Slack integration and set Issue Alert to notify via Slack in a public channel. After marking issue resolved in the Issue Alert, the confirmation is shown in the slack channel that the issue has been resolved, however if you navigate to the associated Issue Details page in the Sentry UI you'll see that "Activity" tag does not show the issue as having been marked resolved.

This is for an US region org, removing and readding Slack integration did not resolve this issue.

Associated internal ticket is #138334

Expected Result

Selecting "Resolve" in the issue alert would result in the Issue being marked as resolved

Actual Result

Issue is not resolved

Product Area

Settings - Integrations

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@getsantry
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getsantry bot commented Nov 21, 2024

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Nov 21, 2024
@sentaur-athena
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Working with support on the internal ticket to do initial investigations. I'll post here when we have an updated.

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