Does not work with new model: 20GAA9902

[Anthonyjmartin]

Does not work with the current model of the 15 key Stream Deck. I have tried changing the ProductID which makes the hardware detectable but none of the examples run. When I try to run them they just hang indefinitely.

[dh1tw]

Hi @Anthonyjmartin,

I saw a submitted PR at node-elgato-stream-deck which mentioned a new version of the original streamdeck. Maybe the solution lies in that PR?

[tobstarr]

@Anthonyjmartin how did you detect the model number of your Stream Deck device? Were you able to use any other library?

I do see this in the journal

usb 1-3.3: new high-speed USB device number 15 using xhci_hcd
usb 1-3.3: New USB device found, idVendor=0fd9, idProduct=006d, bcdDevice= 2.00
usb 1-3.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
usb 1-3.3: Product: Stream Deck
usb 1-3.3: Manufacturer: Elgato
usb 1-3.3: SerialNumber: AL43J2C54200
input: Elgato Stream Deck as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.3/1-3.3:1.0/0003:0FD9:006D.000A/input/input29
hid-generic 0003:0FD9:006D.000A: input,hidraw3: USB HID v1.10 Device [Elgato Stream Deck] on usb-0000:00:14.0-3.3/input0

and I also tried changing the ATTRS{idProduct} to "006d" in /etc/udev/rules.d/99-streamdeck.rules but not even enumerate works.

[willie68]

Is there any solution?
I just entered the new vendor and product ID.
What I noticed is that the button callbacks work, but nothing is shown on the display.

[michaelmuggler]

I believe the format of the usb packets have changed and it will be necessary to run the Elgato stream deck software along with Wireshark and a USB packet capture tool to make code updates.

[willie68]

Just dig into this. And it's quit more than simple changing some IDs. It seems, that they now transfer the images with JPG Encoding. Even the brightness command has changed.

[MagicalTux]

@Anthonyjmartin I've made a fork where I added support for the 6 keys version and cleaned up part of the system, I also made it non-compatible with Windows/MacOS because I use a different hid lib, and I don't think it'll be compatible as is with the 15 keys version, but if there's need I might buy one to get it working. Can you tell me which OS you're using too?