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Settings "Unlock with Touch ID" and "Unlock with Face ID" suddenly get reset (switched off). #943

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konstantin-f13 opened this issue Sep 17, 2024 · 1 comment · Fixed by #917
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bug Something isn't working

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@konstantin-f13
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Bitwarden Beta

  • I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in bitwarden/mobile

Steps To Reproduce

  1. Go to Settings >> Account security
  2. The setting Unlock with Touch ID (iPhone 8) / Unlock with Face ID (iPhone 13) is switched ON
  3. The setting Unlock with PIN code is switched ON

Expected Result

When you open the app, you are requested to use Touch ID/Face ID in the first place. Settings are not being suddenly reset.

Actual Result

Suddenly, without any reason and without changing the settings, after some time, (on BOTH phones) you have to enter your PIN code since you're not requested to use Touch ID/Face ID in the first place.

If you check the settings, the setting "Unlock with Touch ID"/"Unlock with Face ID" is turned off. While the setting Unlock with PIN code is still switched ON

Screenshots or Videos

No response

Additional Context

This happened 2 times already with each of my phones.

Build Version

iOS Bitwarden App Version 2024.8.1

Environment Details

  • iPhone 13, iOS 17.6.1 (Face ID used)
  • iPhone 8, iOS 16.7.10 (Touch ID used)

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@konstantin-f13 konstantin-f13 added the bug Something isn't working label Sep 17, 2024
@linedpaper
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Same happening to me, ios 18 on iPhone 15 Pro, was happening also on 17.6.1 has been happening since upgrading to the new native app.

@KatherineInCode KatherineInCode linked a pull request Sep 17, 2024 that will close this issue
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