You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
We recently upgraded the BirdDog P200 firmware to latest (5.5.114) as well as upgrading Companion from 3.1-ish to 3.4.3. Some - but not all - of our PTZ buttons in Companion 3.4.3 started panning super super slowly (like, 1 pixel per second). However, some were fine.
I think - but cannot verify - that a "working button" was a button we created at some point in the past?
The non-working button is one created with v3.4.3. I wonder if the "value" parameter is either gone or otherwise doesn't do anything?
Also note in the BirdDog Camera Control UI the Pan Speed is a value from 0-21. In Companion, the "Speed Override" control is a value from 0-255, which seems like a mismatch.
It's also possible it had an issue with the Module Model being set to Auto-Detect, I changed it to P200 A2_A3 but that didn't seem to make difference.
Thanks!
--
Matt
The text was updated successfully, but these errors were encountered:
@MattRogish I think I found the issue with the pan/tilt speed override not working, and that should be fixed for new buttons in the latest beta. Let me know if creating a new button still results in issues.
In regards to the speed values, the module should recognize the speed mode (either 0-21 or 0-255) set by the camera but it sounds like it's possibly not doing that. I will look into that more.
We recently upgraded the BirdDog P200 firmware to latest (5.5.114) as well as upgrading Companion from 3.1-ish to 3.4.3. Some - but not all - of our PTZ buttons in Companion 3.4.3 started panning super super slowly (like, 1 pixel per second). However, some were fine.
Looking in the JSON for the buttons I see:
Working Button:
Not working button:
I think - but cannot verify - that a "working button" was a button we created at some point in the past?
The non-working button is one created with v3.4.3. I wonder if the "value" parameter is either gone or otherwise doesn't do anything?
Also note in the BirdDog Camera Control UI the Pan Speed is a value from 0-21. In Companion, the "Speed Override" control is a value from 0-255, which seems like a mismatch.
It's also possible it had an issue with the Module Model being set to Auto-Detect, I changed it to P200 A2_A3 but that didn't seem to make difference.
Thanks!
--
Matt
The text was updated successfully, but these errors were encountered: