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SMTP authorization failure #270

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RandX66 opened this issue Aug 19, 2019 · 4 comments
Open

SMTP authorization failure #270

RandX66 opened this issue Aug 19, 2019 · 4 comments

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@RandX66
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RandX66 commented Aug 19, 2019

Hi. RandX here. I'm using this module on an earlier Magento version (1.9, I believe) and I suddenly get no mails via the website and self-testing by the modules button get's me "Access Denied". The gmail address is correct and so is the password for the account. What could be the issue? This used to work just fine. The support of the hosting provider I'm using, says the emails don't even arrive for sending (no log trace). What happened?

Rgds

R.

@giacmir
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giacmir commented Oct 22, 2019

I Have the same problem. Gmail authentication stopped working suddenly. Seems to be some change at google since even a direct smtp connection is not working anymore.

@giacmir
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giacmir commented Oct 22, 2019

I've solved by going to https://www.google.com/accounts/DisplayUnlockCaptcha this link and perform the unlock procedure

@RandX66
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RandX66 commented Nov 12, 2019 via email

@kkrieger85
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@RandX66 @giacmir

As you already figured out, Google denies access for "insecure apps" for some time...

For me, I could fix that by

  1. enabling 2FA for my GMail Account
    so 2) you are allowed to create App-Passwords (This is only possible if 2FA is enabled)

See also https://support.google.com/accounts/answer/185833?hl=en

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