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[Bug]: The terraform-provider-pagerduty_v3.14.4 plugin crashed! #910

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vividly789 opened this issue Jul 17, 2024 · 2 comments
Open

[Bug]: The terraform-provider-pagerduty_v3.14.4 plugin crashed! #910

vividly789 opened this issue Jul 17, 2024 · 2 comments
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@vividly789
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Terraform Version

Terraform v1.0.8
on linux_amd64
+ provider registry.terraform.io/pagerduty/pagerduty v3.14.4

Affected Resource(s)

  • pagerduty_service

Terraform Configuration Files

resource "pagerduty_service" "service" {
  name                    = "test"
  description             = "test"
  auto_resolve_timeout    = 14400
  acknowledgement_timeout = 1800
  escalation_policy       = ...[omitted-for-brevity]...
  alert_creation          = "create_alerts_and_incidents"

  alert_grouping_parameters {
    type = "time"
    config {
      timeout = 60
    }
  }
}

Stack trace from the terraform-provider-pagerduty_v3.14.4 plugin:

panic: runtime error: invalid memory address or nil pointer dereference
[signal SIGSEGV: segmentation violation code=0x1 addr=0xd8 pc=0xe96f76]

goroutine 133 [running]:
github.com/PagerDuty/terraform-provider-pagerduty/pagerduty.flattenService(0xc0000130f0?, 0x0)
	github.com/PagerDuty/terraform-provider-pagerduty/pagerduty/resource_pagerduty_service.go:576 +0x36
github.com/PagerDuty/terraform-provider-pagerduty/pagerduty.resourcePagerDutyServiceUpdate(0xc000507400, {0xfffc60?, 0xc0002f0580?})
	github.com/PagerDuty/terraform-provider-pagerduty/pagerduty/resource_pagerduty_service.go:553 +0x216
github.com/hashicorp/terraform-plugin-sdk/v2/helper/schema.(*Resource).update(0x14013e0?, {0x14013e0?, 0xc00040dd70?}, 0xd?, {0xfffc60?, 0xc0002f0580?})
	github.com/hashicorp/terraform-plugin-sdk/[email protected]/helper/schema/resource.go:800 +0x178
github.com/hashicorp/terraform-plugin-sdk/v2/helper/schema.(*Resource).Apply(0xc0003e4c40, {0x14013e0, 0xc00040dd70}, 0xc000964dd0, 0xc000506e00, {0xfffc60, 0xc0002f0580})
	github.com/hashicorp/terraform-plugin-sdk/[email protected]/helper/schema/resource.go:919 +0x845
github.com/hashicorp/terraform-plugin-sdk/v2/helper/schema.(*GRPCProviderServer).ApplyResourceChange(0xc00019faa0, {0x14013e0?, 0xc00040dc50?}, 0xc000888460)
	github.com/hashicorp/terraform-plugin-sdk/[email protected]/helper/schema/grpc_provider.go:1074 +0xe8d
github.com/hashicorp/terraform-plugin-mux/tf5muxserver.(*muxServer).ApplyResourceChange(0x1401338?, {0x14013e0?, 0xc00040d920?}, 0xc000888460)
	github.com/hashicorp/[email protected]/tf5muxserver/mux_server_ApplyResourceChange.go:36 +0x1b5
github.com/hashicorp/terraform-plugin-go/tfprotov5/tf5server.(*server).ApplyResourceChange(0xc0003c8780, {0x14013e0?, 0xc00040d110?}, 0xc000138070)
	github.com/hashicorp/[email protected]/tfprotov5/tf5server/server.go:859 +0x574
github.com/hashicorp/terraform-plugin-go/tfprotov5/internal/tfplugin5._Provider_ApplyResourceChange_Handler({0x11210a0?, 0xc0003c8780}, {0x14013e0, 0xc00040d110}, 0xc000506900, 0x0)
	github.com/hashicorp/[email protected]/tfprotov5/internal/tfplugin5/tfplugin5_grpc.pb.go:503 +0x170
google.golang.org/grpc.(*Server).processUnaryRPC(0xc000245000, {0x14013e0, 0xc00040d080}, {0x1406e38, 0xc0004bf1e0}, 0xc000886900, 0xc0004bc5a0, 0x1b0f138, 0x0)
	google.golang.org/[email protected]/server.go:1372 +0xe49
google.golang.org/grpc.(*Server).handleStream(0xc000245000, {0x1406e38, 0xc0004bf1e0}, 0xc000886900)
	google.golang.org/[email protected]/server.go:1783 +0x1031
google.golang.org/grpc.(*Server).serveStreams.func2.1()
	google.golang.org/[email protected]/server.go:1016 +0x68
created by google.golang.org/grpc.(*Server).serveStreams.func2
	google.golang.org/[email protected]/server.go:1027 +0x12e
	
Error: The terraform-provider-pagerduty_v3.14.4 plugin crashed!

It looks like the provider is crashing here, while attempting to process the name attribute for the pagerduty_service resource:

d.Set("name", service.Name)

FWIW, it doesn't look from the Terraform plan like Terraform would have been trying to update the name attribute for the apply(checked the terraform plan for both failure one and successful one)

Debug Output

Below is a link to snippet of the last HTTP request the provider made before the crash:

https://gist.github.com/vividly789/46b96d4e28ef562f1812ca60fcd341f7

Looking in the debug log, I think this could have been caused by a PagerDuty API issue!
But its worth erroring out more gracefully if the API returns an error that the provider handle, without crashing.

Panic Output

panic: runtime error: invalid memory address or nil pointer dereference
[signal SIGSEGV: segmentation violation code=0x1 addr=0xd8 pc=0xe96f76]

Expected Behavior

Expect resource to be created during Terraform apply

Actual Behavior

I confirmed that terraform apply fails with the following message.

The plugin encountered an error, and failed to respond to the
plugin.(*GRPCProvider).ApplyResourceChange call. The plugin logs may contain
more details.

Stack trace from the terraform-provider-pagerduty_v3.14.4 plugin:
-----------------------mentioned above--------------------------

Error: The terraform-provider-pagerduty_v3.14.4 plugin crashed!

Steps to Reproduce

This appears to be an arbitrary error that only occurs sometimes when running terraform.

@vividly789 vividly789 changed the title Error: The terraform-provider-pagerduty_v3.14.4 plugin crashed! [Bug]: The terraform-provider-pagerduty_v3.14.4 plugin crashed! Jul 17, 2024
@oponomarov-tu
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oponomarov-tu commented Aug 12, 2024

Facing similar error when attempting to update pagerduty_escalation_policy. Provider version (3.11.4) hasn't changed in a while, we've been using it successfully until today.

Terraform Plan

Terraform will perform the following actions:

  # module.pagerduty.pagerduty_escalation_policy.team_oncall_escalation_policy[0] will be updated in-place
! resource "pagerduty_escalation_policy" "team_oncall_escalation_policy" {
        id          = "<redacted>"
        name        = "team-<redacted> Escalation Policy"
        # (3 unchanged attributes hidden)

!       rule {
!           escalation_delay_in_minutes = 60 -> 5
            id                          = "<redacted>"

!           target {
!               id   = "<redacted>" -> "<redacted>"
                # (1 unchanged attribute hidden)
            }

            # (1 unchanged block hidden)
        }
!       rule {
!           escalation_delay_in_minutes = 15 -> 5
            id                          = "<redacted>"

!           target {
!               id   = "<redacted>" -> "<redacted>"
                # (1 unchanged attribute hidden)
            }

            # (1 unchanged block hidden)
        }
+       rule {
+           escalation_delay_in_minutes = 60

+           escalation_rule_assignment_strategy (known after apply)

+           target {
+               id   = "<redacted>"
+               type = "schedule_reference"
            }
        }
+       rule {
+           escalation_delay_in_minutes = 15

+           escalation_rule_assignment_strategy (known after apply)

+           target {
+               id   = "<redacted>"
+               type = "schedule_reference"
            }
        }
    }

Plan: 0 to add, 1 to change, 0 to destroy.

Logs

module.pagerduty.pagerduty_escalation_policy.team_oncall_escalation_policy[0]: Modifying... [id=<redacted>]
╷
│ Error: Plugin did not respond
│ 
│   with module.pagerduty.pagerduty_escalation_policy.team_oncall_escalation_policy[0],
│   on ../../../modules/pd-on-call-team/escalation_policy.tf line 1, in resource "pagerduty_escalation_policy" "team_oncall_escalation_policy":
│    1: resource "pagerduty_escalation_policy" "team_oncall_escalation_policy" {
│ 
│ The plugin encountered an error, and failed to respond to the
│ plugin.(*GRPCProvider).ApplyResourceChange call. The plugin logs may
│ contain more details.
╵

Stack trace from the terraform-provider-pagerduty_v3.11.4 plugin:

panic: runtime error: invalid memory address or nil pointer dereference
[signal SIGSEGV: segmentation violation code=0x1 addr=0x0 pc=0x8ebc48]

goroutine 24 [running]:
github.com/PagerDuty/terraform-provider-pagerduty/pagerduty.resourcePagerDutyEscalationPolicyUpdate(0x4000773380, {0xa701c0?, 0x400071da40?})
	github.com/PagerDuty/terraform-provider-pagerduty/pagerduty/resource_pagerduty_escalation_policy.go:248 +0x328
github.com/hashicorp/terraform-plugin-sdk/v2/helper/schema.(*Resource).update(0xe5a660?, {0xe5a660?, 0x4000759080?}, 0xd?, {0xa701c0?, 0x400071da40?})
	github.com/hashicorp/terraform-plugin-sdk/v2@v2.31.0/helper/schema/resource.go:800 +0x134
github.com/hashicorp/terraform-plugin-sdk/v2/helper/schema.(*Resource).Apply(0x400032e0e0, {0xe5a660, 0x4000759080}, 0x40002a8b60, 0x4000773200, {0xa701c0, 0x400071da40})
	github.com/hashicorp/terraform-plugin-sdk/v2@v2.31.0/helper/schema/resource.go:919 +0x670
github.com/hashicorp/terraform-plugin-sdk/v2/helper/schema.(*GRPCProviderServer).ApplyResourceChange(0x400000d998, {0xe5a660?, 0x4000758f60?}, 0x400075a370)
	github.com/hashicorp/terraform-plugin-sdk/v2@v2.31.0/helper/schema/grpc_provider.go:1074 +0xb5c
github.com/hashicorp/terraform-plugin-mux/tf5muxserver.(*muxServer).ApplyResourceChange(0xe5a5b8?, {0xe5a660?, 0x4000758c30?}, 0x400075a370)
	github.com/hashicorp/terraform-plugin-mux@v0.13.0/tf5muxserver/mux_server_ApplyResourceChange.go:36 +0x184
github.com/hashicorp/terraform-plugin-go/tfprotov5/tf5server.(*server).ApplyResourceChange(0x4000366140, {0xe5a660?, 0x4000758240?}, 0x40001ec000)
	github.com/hashicorp/terraform-plugin-go@v0.20.0/tfprotov5/tf5server/server.go:859 +0x3b8
github.com/hashicorp/terraform-plugin-go/tfprotov5/internal/tfplugin5._Provider_ApplyResourceChange_Handler({0xb88840?, 0x4000366140}, {0xe5a660, 0x4000758240}, 0x4000772000, 0x0)
	github.com/hashicorp/terraform-plugin-go@v0.20.0/tfprotov5/internal/tfplugin5/tfplugin5_grpc.pb.go:503 +0x164
google.golang.org/grpc.(*Server).processUnaryRPC(0x40000c1a00, {0xe5a660, 0x40007581b0}, {0xe5fa98, 0x400043e000}, 0x4000760000, 0x400040e120, 0x150cbd8, 0x0)
	google.golang.org/grpc@v1.60.1/server.go:1372 +0xbec
google.golang.org/grpc.(*Server).handleStream(0x40000c1a00, {0xe5fa98, 0x400043e000}, 0x4000760000)
	google.golang.org/grpc@v1.60.1/server.go:1783 +0xc7c
google.golang.org/grpc.(*Server).serveStreams.func2.1()
	google.golang.org/grpc@v1.60.1/server.go:1016 +0x5c
created by google.golang.org/grpc.(*Server).serveStreams.func2
	google.golang.org/grpc@v1.60.1/server.go:1027 +0x144

Error: The terraform-provider-pagerduty_v3.11.4 plugin crashed!

This is always indicative of a bug within the plugin. It would be immensely
helpful if you could report the crash with the plugin's maintainers so that it
can be fixed. The output above should help diagnose the issue.

@cjgajard, can we kindly prioritise this? :) Would love to help you guys test it or provide more feedback.

@oponomarov-tu
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Any update on this?

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