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[BUG] Unable to Create Google Backup – Sync Fails at Google Drive Selection #420

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Peppermint1020 opened this issue Nov 18, 2024 · 0 comments
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@Peppermint1020
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This bug reported by a user in Discord. I did not reproduce it on my device.

Description:

The user encountering an issue when trying to create a Google backup. The process fails during the sync with his Google Drive account. Here's a breakdown of the issue:

(1) He is eventually presented with the interface to choose which of Google Drive accounts to use.
After selecting his account, nothing happens. The sync does not proceed further.

(2)He is then given the option to press the "Sync Again" button, but the issue persists, and the backup is not uploaded to Google Drive.

It seems like the step where the upload key to Google Drive should happen is failing. Could we please investigate and help resolve this?

Steps to Reproduce:

(1)Attempt to create a Google backup.

(2) Choose the Google Drive account.

(3) Observe that nothing happens, and the sync does not complete.

Expected Result: The backup should successfully upload to Google Drive after selecting the account.

Actual Result: Sync pauses, and the upload to Google Drive fails. The option to "Sync Again" is presented, but the issue continues.

More info:
Discord link:
https://discord.com/channels/613813861610684416/1306473286489604106
Also the user mentioned he can not enable NFT

@Peppermint1020 Peppermint1020 converted this from a draft issue Nov 18, 2024
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